Last year we posted about Transparency and Ethics in designing sites professionally with the Intuit – Homestead software. This is also a topic we cover pretty seriously in our e book, Homestead Website Design – Building Blocks to a Successful Home Based Business.
We stated that piggybacking sites, overcharging clients for services already covered by the hosting/program fees, not allowing clients access to stats or the ability to make their own updates and changes is A. not ethical and B. can come back and bite you. So, yes, we got a real chuckle out of the following letter we received last week from a gentleman who had purchased the book and read it and ignored the advice.
I’m wondering if you’re able to offer some brief guidance. I own your Intuit by Homestead SEO and Website Design Business eBooks. Without unnecessarily elaborating on the background, against my better judgment, I set up a few websites for other businesses under my own Homestead website account. I didn’t do this to be unethical but because I reside in an area where certain business owners are seemingly not the type to even touch a keyboard even though many would like to have a website so asking them to set up their account with Homestead, at least at the time, seemed impossible. Naturally I’ve now found myself in a position (as warned in your books) where one business owner (2 websites) is requesting immediate direct access to their websites and full control. (I’m sure you’re not surprised.)
I was hoping you might instruct me on the means by which to most effectively accomplish this. I’m planning to instruct the business owner that they will need to set up their own Homestead account under the Gold Plan to accommodate both websites and their existing features. Do you happen to know if it’s possible for me to then transfer not only the websites but the domains as-is over to their new homestead account? I’m sure I’ll need to rely on Homestead Support for details but I’m just hoping you’ll tell me this is possible and not terribly challenging to accomplish. Any insight you can offer would be greatly appreciated. I certainly learned the hard way that any future website assistance I provide will be under that person’s own Homestead account.
Steve (last name removed to protect the innocent)
Steve was given some direction on how to ‘clean up’ and hopefully it won’t have any lasting effect on his business. He learned the hard way. You don’t have to.
Keep on webbin’ in an ethical sort of way.